Have a home care-related question? We have the answer. Check out these FAQs and give us a call today for more information!

How quickly can home care services begin?

In many cases, home health care can begin within 24 to 48 hours, depending on your needs and caregiver availability. We understand that situations can be urgent, especially after a hospital stay or sudden change in health, so we move quickly to assess your situation and match you with the right caregiver.

How do I know when my loved one needs home care?

Common signs that your loved one may need home health care include difficulty with daily activities, memory issues, mobility challenges, or concerns about safety at home. If you’re starting to feel overwhelmed or unsure, it may be time to explore support. At Better Hands Home Care Solutions, LLC, we offer guidance and consultations to help you determine the right level of care.

What services does Better Hands Home Care Solutions provide?

Our home health care includes a full range of non-medical home care services, including personal care, homemaking, and support for adults with disabilities. Our goal is to help clients maintain independence while receiving the assistance they need to thrive at home.

Do you offer 24-hour or overnight care?

Yes. We provide flexible scheduling, including hourly, overnight, and 24-hour care. Whether your loved one needs occasional support or full-time assistance, we can build a plan that fits your situation.

Do you provide Alzheimer’s and dementia care?

Yes. Our caregivers are trained to support individuals living with Alzheimer’s and other forms of dementia. Our home health care services focus on safety, routine, and compassionate care to help clients remain comfortable at home while giving families peace of mind.

What areas do you serve?

We provide home care services throughout Polk County and Highlands County, including Sebring, Winter Haven, Lake Wales, Avon Park, Lake Placid, Wauchula, and surrounding communities. If you’re unsure whether we serve your area, contact us and we’ll confirm.

How much does home care cost?

The cost of home care depends on the level of support needed, the number of hours, and the type of services provided. We work with families to create care plans that fit both their needs and their budget. Contact us for a personalized consultation and pricing breakdown

Do you accept insurance, and how do clients handle payment?

Yes, we accept major government and private insurance plans. We assist clients and families in understanding their coverage and navigating the payment process. This way, they can focus on receiving the home health care they need without added stress.

What if my loved one is resistant to care?

This is very common. According to KFF Health News, about 28% of of patients who are offered home health care when they’re being discharged from a hospital refuse the services. Many seniors are hesitant to use home health care at first because they value their independence. Our approach is patient and respectful. We introduce care gradually, build trust, and match caregivers based on personality and comfort level. In many cases, clients become more open once they experience the support.

How do you ensure your caregivers are qualified and trustworthy?

Our caregivers undergo a thorough screening process, including background checks, skills assessments, and ongoing training. We prioritize professionalism, compassion, and reliability to ensure every client receives exceptional home health care from someone they can trust.

Can care plans be customized?

Absolutely. Every client receives a personalized home health care plan based on their needs, schedule, and preferences. As those needs change, we adjust the plan to ensure the right level of care at all times.

How do I get started?

Getting started is simple. Contact our team to schedule a consultation. We’ll discuss your needs, answer your questions, and create a care plan that works for your family. From there, services can begin quickly.

What drives Better Hands Home Care Solutions as a company?

At Better Hands Home Care Solutions, LLC, our purpose is to help seniors and adults with disabilities live safely, comfortably, and independently at home. We are committed to delivering compassionate, reliable, and high-quality home health care that supports both our clients and their families.

What sets your agency apart from other home care providers?

We distinguish ourselves through personalized care planning, consistent communication, and a strong commitment to dignity and respect. Each home health care plan is tailored to the individual, and our caregivers are trained to provide support that aligns with each client’s unique needs and preferences.

Still Have Questions?

Every situation is different, and not everything fits into a simple answer. If you are trying to figure out what to do next, we are here to help.

Better Hands Home Care Solutions Mission Statement

Better Hands Home Care Solutions, LLC is a local home care provider operated by knowledgeable and experienced professionals. Caregivers travel to clients’ homes to provide services and living assistance. Our goal is to provide the highest quality services to our clients, which include seniors, the disabled, the memory-impaired, and their families. We want our clients to achieve the kind of life and attention that they desire from the comfort of their homes.

The Agency’s mission is to provide paraprofessional services to clients in their place of residence, thereby assisting them to realize their highest level of independence and quality of life. We are committed to providing quality care/services by staff members who recognize the value of the aged and disabled.

We strive to achieve our goals by hiring, training, and deploying professional caregivers who are experts in their specialties. We match the right caregiver to the right patient and family so they can work together towards healthy, happy, and dignified home living.

Better Hands Home Care Solutions, LLC, always strives to put you first. So look no further, set an appointment with us today!

Learn more aboutBetter Hands Home Care Solutions

Better Hands Home Care Solutions serves families across Central Florida, including Sebring, Lake Placid, Avon Park, Winter Haven, Lakeland, and surrounding communities in Highlands County and Polk County. We specialize in in-home care for seniors, individuals recovering from illness or surgery, those living with memory loss, and children with special needs. Free in-home assessments available. Same-day appointments when available. Medicaid and most major insurance plans are accepted. Call us today.

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